{"id":11,"date":"2026-02-11T23:43:51","date_gmt":"2026-02-11T22:43:51","guid":{"rendered":"https:\/\/wolfleather.art\/?page_id=11"},"modified":"2026-05-18T17:41:26","modified_gmt":"2026-05-18T15:41:26","slug":"reklamace","status":"publish","type":"page","link":"https:\/\/wolfleather.art\/de\/reklamace\/","title":{"rendered":"Reklamationen und R\u00fccksendungen"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Lebenslange Garantie auf Handn\u00e4hte<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_1254fd-77, .wp-block-kadence-advancedheading.kt-adv-heading11_1254fd-77[data-kb-block=\"kb-adv-heading11_1254fd-77\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_1254fd-77 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_1254fd-77[data-kb-block=\"kb-adv-heading11_1254fd-77\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_1254fd-77 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_1254fd-77[data-kb-block=\"kb-adv-heading11_1254fd-77\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_1254fd-77 wp-block-kadence-advancedheading has-theme-palette-5-color has-text-color\" data-kb-block=\"kb-adv-heading11_1254fd-77\">Wir bieten eine Garantie, die von der Art der Verarbeitung abh\u00e4ngt: ungesteppte Produkte f\u00fcr 2 Jahre, maschinell gesteppte f\u00fcr 3 Jahre und handgesteppte f\u00fcr die gesamte Lebensdauer. Es geht nicht um Ihr pers\u00f6nliches Leben, sondern um eine Verpflichtung zu dauerhafter handwerklicher Qualit\u00e4t. Unsere Produkte sind f\u00fcr starke Beanspruchung ausgelegt. Italienisches Leder und Pr\u00e4zisionsn\u00e4hte halten Tausende von Sitzungen lang. Aber selbst meisterhafte Arbeit kann im Laufe der Zeit Aufmerksamkeit erfordern - eine gerissene Naht nach jahrelangem hartem Gebrauch oder eine lose Niete. Genau daf\u00fcr sind wir da.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Produktion auf Bestellung<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_4321fb-f8, .wp-block-kadence-advancedheading.kt-adv-heading11_4321fb-f8[data-kb-block=\"kb-adv-heading11_4321fb-f8\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_4321fb-f8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_4321fb-f8[data-kb-block=\"kb-adv-heading11_4321fb-f8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_4321fb-f8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_4321fb-f8[data-kb-block=\"kb-adv-heading11_4321fb-f8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_4321fb-f8 wp-block-kadence-advancedheading has-theme-palette-5-color has-text-color\" data-kb-block=\"kb-adv-heading11_4321fb-f8\">Wir fertigen jedes St\u00fcck individuell nach Ihren W\u00fcnschen an. Daher fallen unsere Produkte unter die gesetzliche Ausnahme vom Widerrufsrecht. Sobald wir mit der Produktion nach Ihren Vorgaben beginnen, kann die Ware nicht mehr zur\u00fcckgegeben werden. Das ist keine Einschr\u00e4nkung, sondern ein Beweis f\u00fcr die Exklusivit\u00e4t dessen, was Sie erhalten.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Was die Garantie abdeckt<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_6a8d39-62, .wp-block-kadence-advancedheading.kt-adv-heading11_6a8d39-62[data-kb-block=\"kb-adv-heading11_6a8d39-62\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_6a8d39-62 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_6a8d39-62[data-kb-block=\"kb-adv-heading11_6a8d39-62\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_6a8d39-62 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_6a8d39-62[data-kb-block=\"kb-adv-heading11_6a8d39-62\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_6a8d39-62 wp-block-kadence-advancedheading has-theme-palette-5-color has-text-color\" data-kb-block=\"kb-adv-heading11_6a8d39-62\">Material- und Verarbeitungsm\u00e4ngel w\u00e4hrend der gesamten Lebensdauer des Produkts. Wenn Sie eine Schwachstelle in unserer Handwerkskunst - Naht, Fuge, Konstruktion - finden, werden wir reparieren oder ersetzen.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Was die Garantie nicht abdeckt<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_a37b4b-fc, .wp-block-kadence-advancedheading.kt-adv-heading11_a37b4b-fc[data-kb-block=\"kb-adv-heading11_a37b4b-fc\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_a37b4b-fc mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_a37b4b-fc[data-kb-block=\"kb-adv-heading11_a37b4b-fc\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_a37b4b-fc img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_a37b4b-fc[data-kb-block=\"kb-adv-heading11_a37b4b-fc\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_a37b4b-fc wp-block-kadence-advancedheading has-theme-palette-5-color has-text-color\" data-kb-block=\"kb-adv-heading11_a37b4b-fc\">Normale Abnutzung durch Gebrauch, Patinierung des Leders, Kratzer, Verf\u00e4rbungen durch \u00d6l oder Schwei\u00df. Sch\u00e4den durch unsachgem\u00e4\u00dfe Lagerung (Feuchtigkeit, direkte Sonneneinstrahlung, extreme Temperaturen). St\u00f6\u00dfe durch scharfe Gegenst\u00e4nde, Chemikalien oder unsachgem\u00e4\u00dfe Pflege.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Wie man einen Antrag stellt<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading11_e644b0-9f, .wp-block-kadence-advancedheading.kt-adv-heading11_e644b0-9f[data-kb-block=\"kb-adv-heading11_e644b0-9f\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading11_e644b0-9f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading11_e644b0-9f[data-kb-block=\"kb-adv-heading11_e644b0-9f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading11_e644b0-9f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading11_e644b0-9f[data-kb-block=\"kb-adv-heading11_e644b0-9f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading11_e644b0-9f wp-block-kadence-advancedheading has-theme-palette-5-color has-text-color\" data-kb-block=\"kb-adv-heading11_e644b0-9f\">E-Mail an <a href=\"mailto:wolf@wolfleather.art\">wolf@wolfleather.art<\/a> mit Fotos und einer Beschreibung des Problems. Wir beurteilen das Problem und vereinbaren eine Vorgehensweise. Wir werden das reparierte oder neue Produkt innerhalb von 30 Tagen nach Erhalt liefern. Wenn die Situation kompliziert wird, finden wir gemeinsam eine L\u00f6sung.<br>Ein Qualit\u00e4tsinstrument verdient Pflege - regelm\u00e4\u00dfige Reinigung, Pflege der Haut, trockene Umgebung bei der Lagerung. Dann wird es f\u00fcr Generationen halten.<\/p>","protected":false},"excerpt":{"rendered":"<p>Do\u017eivotn\u00ed z\u00e1ruka na ru\u010dn\u00ed pro\u0161it\u00ed Nab\u00edz\u00edme z\u00e1ruku podle typu zpracov\u00e1n\u00ed: nepro\u0161\u00edvan\u00e9 v\u00fdrobky 2 roky, pro\u0161\u00edvan\u00e9 strojem 3 roky a pro\u0161\u00edvan\u00e9 ru\u010dn\u011b po celou dobu \u017eivotnosti. Neznamen\u00e1 to v\u00e1\u0161 osobn\u00ed \u017eivot, ale z\u00e1vazek k trval\u00e9 kvalit\u011b \u0159emesla. Na\u0161e v\u00fdrobky jsou navr\u017een\u00e9 pro intenzivn\u00ed pou\u017e\u00edv\u00e1n\u00ed. Italsk\u00e1 k\u016f\u017ee a precizn\u00ed \u0161vy vydr\u017e\u00ed tis\u00edce seanc\u00ed. Ale i mistrovsk\u00e1 pr\u00e1ce&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Wolf","author_link":"https:\/\/wolfleather.art\/de\/author\/wolf\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/wolfleather.art\/de\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wolfleather.art\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wolfleather.art\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wolfleather.art\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wolfleather.art\/de\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":1,"href":"https:\/\/wolfleather.art\/de\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":46886,"href":"https:\/\/wolfleather.art\/de\/wp-json\/wp\/v2\/pages\/11\/revisions\/46886"}],"wp:attachment":[{"href":"https:\/\/wolfleather.art\/de\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}